Privacy Policy
We collect as little as we can, we don't sell it for money, and you can ask us to delete it at any time.
What we collect
- When you get a free guide: your email address and, if you choose one, your dog's age range.
- When you buy a guide: your name, email address, billing country and order details. Payment is handled by Lemon Squeezy, our payment provider. We never see or store your card details.
- When you email us: whatever you choose to include in your message.
How we use it
- To deliver the guide you asked for or bought.
- To send you a few short emails about your dog's stage and our guides, and to let you know when a new guide for your dog's age is ready. Every email has an unsubscribe link, and you can unsubscribe at any time.
- To handle refunds and answer your questions.
We don't sell or rent your information, and we don't share it with anyone except the services we use to run the site, listed below.
Services we use
- Lemon Squeezy processes payments, delivers the guides you buy and sends your receipts. It handles your information under its own privacy policy.
- MailerLite stores the email list for our free guides and sends those emails. It handles your information under its own privacy policy.
- Cloudflare hosts this website. Like any web host, it processes technical data such as your IP address to deliver pages and protect the site from abuse.
- Microsoft Clarity (from Microsoft) records how visitors use this site, such as clicks, scrolling and mouse movement, so we can find and fix parts of a page that are confusing or broken. Text you type into forms is masked and never recorded. Microsoft handles this data under its own privacy policy.
- Meta Pixel (from Meta, the company behind Facebook and Instagram) records visits to this site and actions like signing up for a free guide or starting a purchase. We use it to measure our ads and to show our guides to people who may find them useful. Meta receives technical data such as your IP address, browser details and the pages you visit, and handles it under its own privacy policy.
Cookies and ad measurement
This site uses the Meta Pixel, which sets cookies so Meta can measure our ads and build ad audiences, and Microsoft Clarity, which sets cookies to understand how visitors use our pages. Our hosting and payment providers may also use cookies needed for security or to complete checkout. We don't sell your personal information for money.
You can limit this tracking by blocking third-party cookies in your browser, using an ad or tracker blocker, or changing your ad preferences in your Facebook or Instagram account settings. You can also email us and we'll help.
How long we keep it
We keep your email address until you unsubscribe or ask us to delete it. Order records are kept as long as needed for tax and accounting purposes.
Your choices
You can ask to see, correct or delete the information we have about you. Email support@mytrustedpaw.com and we'll take care of it. Depending on where you live, including California, you may have additional rights under local law, and we'll honor them.
Children
This site is meant for adults. We don't knowingly collect information from children under 13.
Changes
If we change this policy, we'll update the date at the top of this page.
Contact
Questions about your privacy? Email support@mytrustedpaw.com.